An AI-powered receptionist that picks up every call, books appointments, answers questions, and routes callers to the right person — even when your team is busy or the office is closed.
Book a Free DemoYour AI receptionist handles calls naturally, 24 hours a day, 7 days a week. No hold music. No voicemail. No missed opportunities.
Picks up on the first ring, day or night. Greets callers by name where possible and sounds natural, not robotic.
Checks your live availability and books directly into your calendar or booking system during the call.
Handles common questions — opening hours, pricing, directions, services offered — without interrupting your team.
Complex query? The AI transfers the call to the right team member with a summary of what the caller needs.
Evenings, weekends, bank holidays — your phone is always answered. Capture leads your competitors miss.
Get a summary of every call via email or SMS. Know who called, what they wanted, and what was booked.
Trained on your services, pricing, and policies. Updates instantly when your information changes.
If a caller asks for a person or the AI can’t help, the call is transferred seamlessly with full context.
From ring to resolution in seconds — here’s the AI Receptionist call flow.
Picks up in under a second, in your business name. No hold music, no voicemail.
Recognises returning callers from your contacts and CRM.
Understands what the caller needs — appointment, question, payment, or something else.
Books appointments, answers opening hours, takes payments, responds to FAQs — all resolved automatically.
The right person gets the call with a full summary on screen — no repeated explanations.
No complicated setup. No IT team needed. We handle everything.
We learn about your business, services, common caller questions, and booking workflow.
We configure and train your AI receptionist on your specific services, FAQs, and appointment types.
You call it, test it, and tell us what to tweak. We refine until it sounds exactly right for your brand.
Your number routes to the AI receptionist. Every call is answered from day one. We monitor and optimise.
One bundle. Everything included. No hidden fees.
If your customers call to book, enquire, or check availability — this is for you.
Dentists, physiotherapists, chiropractors, osteopaths. Never miss a new patient enquiry again.
Hair salons, barbers, beauty clinics, aesthetic practitioners. Book appointments while you work with clients.
Vets, pet grooming, animal hospitals. Handle appointment bookings and triage enquiries around the clock.
Plumbers, electricians, locksmiths, cleaners. Capture jobs when you’re on-site and can’t pick up.
Estate agents, lettings, property management. Handle viewing requests and tenant queries automatically.
Solicitors, accountants, consultants. Qualify new enquiries and book initial consultations without admin overhead.
A national franchise network of walk-in health screening clinics operating across 57 UK locations. Each clinic runs a small team focused on patient care, not phone answering.
Edison’s AI Receptionist handles inbound calls across the franchise: booking screening appointments, answering questions about test types and preparation, and routing urgent queries to clinic managers — 24/7, across every location.
Everything you need to know about the AI Receptionist.
An AI receptionist is a voice-powered agent that answers your business phone line 24/7. It greets callers naturally, answers common questions, books appointments into your calendar, and routes complex calls to the right person — all without hiring additional staff.
No. The AI receptionist uses natural-sounding voice synthesis and is trained to speak in a friendly, professional tone that reflects your brand. Most callers won’t realise they’re speaking to an AI.
Yes. We integrate with most popular calendar and booking systems. During the discovery call, we’ll confirm compatibility and set up the connection as part of the free setup.
The AI receptionist has built-in human handoff. If a caller requests a person or the query is too complex, the call is instantly transferred to the right team member with full context of the conversation so far.
Most businesses are live within 5 working days. We handle the discovery, training, testing, and go-live — you just need to tell us about your business and approve the final version.
No long-term lock-in. The AI Receptionist is a rolling monthly service. Cancel at the end of any month if it’s not right for you.
Pair your AI Receptionist with Edison’s business phone system and broadband for a fully managed communications stack.
Already have a phone system? Your AI Receptionist sits on top of Edison VoIP with auto attendant, call recording, and mobile app included.
View VoIP plans →Need reliable internet to power your calls? Bundle broadband and VoIP for one provider, one bill, and the best call quality.
View broadband plans →Book a free demo and hear your AI Receptionist in action — trained on your business, answering your callers, in under a week.
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