General
Who is Edison Networks?
Edison Networks is a UK telecoms company with over 30 years of experience, specialising in micro and SME businesses with under 20 staff. We provide broadband, VoIP, mobile, and AI solutions — all from one provider with one bill.
What areas do you cover?
We provide services UK-wide. Whether you’re in London, Manchester, Edinburgh, or anywhere in between, we can get you connected.
How is Edison different from other telecoms providers?
We offer personal service with a named account manager, competitive pricing, and the convenience of one provider for everything. No call centres, no ticket numbers — just a real person who knows your business.
Broadband
What broadband speeds are available?
We offer SoADSL (up to 24Mbps), SOGea superfast (up to 80Mbps), FTTP full fibre up to 1Gbps, and dedicated leased lines with symmetric guaranteed speeds for mission-critical connectivity.
How much does business broadband cost?
Broadband starts from £35/mo for SoADSL, £40/mo for SOGea and FTTP 180:30, £50/mo for FTTP 330:60, and £85/mo for FTTP Gigabit. Leased lines are priced on application.
Can you review my current telecoms bill?
Yes, we offer a completely free, no-obligation bill review. Send us your current bill and we’ll show you exactly where you can save. We saved one client £2,000 per month by consolidating their services.
Which broadband networks do you use?
We operate on BT Openreach, Vodafone, O2, Gamma, and TalkTalk networks. This means we can find the best coverage and pricing for your specific location.
VoIP
What is VoIP?
VoIP (Voice over Internet Protocol) is a phone system that runs over the internet instead of traditional phone lines. It gives you all the features of an enterprise phone system at a fraction of the cost.
What features are included with VoIP?
Our VoIP system includes auto attendant, call recording, call queuing, video conferencing, and a mobile app — all as standard. No add-on fees for features that should come included.
How much does VoIP cost?
VoIP starts from £10 per extension per month. Hardware (desk phones, headsets) is provided free on contract. No upfront capital expenditure required.
Can I keep my existing phone number?
Yes, we port your existing numbers across so you keep the same number. The process is seamless and handled entirely by us.
What is Fixed-Mobile Convergence (FMC)?
Fixed-Mobile Convergence means one number works across all your devices — desk phone, mobile, and laptop. You never miss a call whether you’re at your desk, on the road, or working from home.
AI Agents
What are AI agents?
AI agents are purpose-built artificial intelligence tools designed to handle routine business tasks such as answering calls, chasing renewals, booking appointments, and sending WhatsApp messages. They integrate with your existing systems.
How much do AI agents cost?
AI agents start from £10 per agent per month plus 12.5p per minute of usage. No large upfront investment — pay only for what you use.
Will AI replace my staff?
No. AI handles around 80% of routine tasks — the repetitive calls and admin that take up your team’s time. This frees your people to focus on the work that really matters and adds value to your business.
Does AI work with my existing CRM?
Yes, our AI agents integrate with your existing CRM and business systems. No rip and replace required — we build around what you already have.
Mobile
Which mobile networks do you offer?
We offer business mobile plans on O2, EE, and Vodafone networks, giving you flexibility to choose the best coverage for your area.
How much do business mobile plans cost?
Business mobile plans range from £16/mo to £25/mo for unlimited plans. Volume discounts are available for multiple connections.
What handset and data plans are available?
We offer SIM-only plans for the best value, handset plans if you need a new device, and data-only tablet plans for mobile working.